How to Consign
How do I get started?
Bring any pieces that fit in your car by any of our stores seven days a week 12-4pm. Appointments are required for all furniture to avoid you having to wait or reschedule and to make sure that our stores have room. This also applies to dropping off 20 or more small items and can be made by calling the store directly. For larger pieces, please email a picture to consign@southerncomforts.com. Please plan to bring your own (wo)man-power for loading and unloading. We are experiencing staff shortages so are unable to guarantee help to unload.
Do you offer pick-up/delivery?
We are happy to provide a list of A-list, preferred movers for your convenience.
How long do you keep my items?
Southern Comforts sells 95% of consigned merchandise within our 100 day consignment period. The consignor is responsible for retrieving any unsold items between the 90th-100th day and must bring your own appropriate packaging and tie-downs. We are unable to compensate for items donated or sold after 100 days. Please bring help to load heavy pieces.
How am I paid?
Checks are ready for you to pick up on the 10th of the month following the month in which items sell. Checks can be picked up at your home store anytime within 6 months of the sale of your items. Consignors receive 50% of what the item sold for minus the item fee. Our 3 stores are connected so whichever store you consign at, your check will be at your home store. We are unable to notify you of check arrivals.
How are prices set?
We determine a price at fair resale market value. Like you, we want to get the most we can for your treasures. You may bring information, such as the original cost and age of your pieces, and we will use our expertise on current market prices to price your items.
Items are sold at the full ticket price for one month, the second month items are reduced by 10%. During the third month, items are reduced by 20%, and during the final 10 days, items are reduced by 30%. We also run promotions to help sell your items at discounts up to 25%. Seasonal items (ie. Christmas, Halloween, etc.) may be discounted at the discretion of Southern Comforts Consignments.
What is accepted for consignment?
- Furniture
- Home Accessories
- Vintage Furniture and Accessories
- Antiques
- China
- Lamps
- Beds
- Tables
- Dressers
- Upholstered Sofas and Chairs In Excellent Condition
- Rugs
- Art Work
- All items must be clean and in good repair (no chips, cracks, holes, tears, or stains). All items must have an initial asking price of $10 or more. Furniture should be in excellent condition, be clean, structurally sound, and with no pet damage.
Are there things you do not take for consignment?
What We Cannot Accept:
- Armoirs
- Infant Equipment (bedding, furniture, etc.)
- Toys and Pet Supplies
- Clothes
- Cutlery
- Electronics
- Digital Media
- Hardware
- Mattress, Bunk Beds, Platform Beds
- Unsold Garage Sale Items
Is there fine print?
Although we try our best to provide a secure environment for your merchandise, the items remain your property until they sell or 100 days have passed, after which all items become the property of Southern Comforts. You must provide any desired insurance coverage for fire, theft, damage or other losses through your homeowner’s or renter’s insurance. Checks are void after 6 months. Acceptance of consigned items is always dependent on condition, ability to resell, and space availability in the store. We are unable to compensate for any damages, loss, theft, donated after 100 days and sold after 100 days. Our staff who assist you to load and unload are not professional movers but are there to assist. We do not compensate for any damages which may occur during assisting you with loading and unloading.
You may view a sample contract below.
Southern Comforts Consignment Contract
J&J Family Atlanta LLC
DATE:...................................... STORE:...................................................................
ACCOUNT #................................
NAME:.................................................................................. EMAIL:......................................................................................................
Thank you for consigning with us! Consigning your no longer needed items is a great way to make some extra cash and help our environment. We select items which we are confident will sell, and if we say no thank you, please do not take it personally.
PLEASE READ THROUGH THIS CONTRACT BEFORE SIGNING. A reminder will be attached with your priced inventory emails.
INVENTORY SELECTION - furniture and large pieces - please email photos to consign@southerncomforts.com and include close ups of any marks, dents and wear. Please wait for a reply. Accessories (limit 15 pieces) and small furniture - drive up to the curb and we will either come out and select items or during busy periods ask that you use one of our carts to load. Drop off hours are between 11.30am and 4.30pm.
CONDITION - items must be clean and free of odors, and furniture structurally sound with no missing parts to be considered. Please note that we reserve the right to refuse items at the door which do not meet our standards or price them accordingly. For items accepted in store and we later find that they have a flaw or damage, we will price accordingly or donate them.
ACCEPTED ITEMS via email - you will need to make your own arrangements to bring your items to us and call the store to schedule an appointment. Please be prepared for you or movers to place items in a designated space and to reassemble anything arriving disassembled. We are unable to guarantee that we will have help to unload.
PRICING - We want to get as much as you do. WE DETERMINE THE PRICES & ARE UNABLE TO QUOTE PRICES BEFORE BEING ABLE TO INSPECT ITEMS PHYSICALLY. We are a price and go operation so your items may sell before you receive your priced inventory email and are unable to compensate for the difference between what the item sold for and your price expectation if this happens. The guideline for our pricing is 30% to 75% lower than the original price or of a similar item but may vary depending on condition, age, brand name, demand and if current items are on sale at other establishments. Prices will drop by 10% every 30 days of the consignment cycle. If you have any price expectations, please let us know and we will try to work with you, but if we feel we cannot meet it, we will ask you to take the item back with you. From experience, when a consignor has requested we increase the price we have set, their item did not sell.
CONSIGNMENT PERIOD - is 100 days. There is a pick up period between day 91 and day 100 for you to retrieve your items you wish to take back. Please bring appropriate packaging. You will need to walk the store to identify your items. There is a 20% fee of the original price for items retrieved early. Items become expired on day 101 and may be donated (We do not compensate for this. You may request a donation form). If an expired item is sold at a reduced price, you will receive 10% of what it sold for minus the buyers fee.
SEASONAL ITEMS - are reduced before and after the season by up to 75% and donated 7 days after the season. You may request a donation form. We do not compensate for items donated. You may retrieve your seasonal items a week before the season fee free.
COMMISSION - consignors receive 50% of what the item sold for minus the buyers fee. The buyers fee remains the same if sold at a reduced price. Example - if an item is priced at $19.99 (the price on your inventory list will be $18.99) the buyers fee is $1 and 50% is $9.49. The $ amount for the buyers fee depends on our original price with a cap of $9.99.
PAYMENT - is by check, ready to pick up after the 10th of every month for the previous month's sales if your account has a minimum of $25. Checks are good for 6 months. There is a $5 fee to reissue a check. You may use your store credit towards purchases. If your mailing address is out of state, please call to have your check mailed. Accounts inactive for 12 months forfeit any credit and will be closed.
DISCOUNT & PROMOTIONS - To help sell your items, we have coupons, events, discounts and promotions with up to 25% off the current selling price. WEBSITE - We are not an online only store and it is not possible to upload every item onto our website. We make no promise your items will appear on our
website.
NOTES - *If we are holding your items for any reason and we have contacted you to pick them up, please do so within 3 days, otherwise it will be donated on day 4. We do not compensate for this. *Items are left at the consignors risk. We do our best to protect your items and they remain your responsibility until sold. We are unable to compensate for any damages, loss or accidents, your homeowners or rental insurance should cover this. *If you do not receive your priced inventory list within 48 hours, please contact us.
OUR SYSTEM DOES NOT AUTOMATICALLY SEND NOTIFICATIONS OF ITEMS SOLD, PICK UP DATES, EXPIRE DATES, ITEM STATUS, CHECK READY. YOU CAN VIEW THESE IN YOUR ACCOUNT ONLINE BY VISITING OUR WEBSITE, CLICK CONSIGNOR LOGIN, FOR BOTH USERNAME & PASSWORD TYPE THE EMAIL ADDRESS YOU GAVE US, CLICK ‘LOGIN’, GO TO YOUR EMAILS & LOOK FOR US (LOOK IN JUNK MAIL IF YOU DO NOT SEE US) FOLLOW INSTRUCTIONS TO CREATE A NEW PASSWORD.
...................................................................................................................................................................................
By signing below, I understand and agree to all the above conditions. I declare I am the legal owner of the items I am consigning and are free from any liens.
SIGN:.......................................................................................
EMPLOYEE INITIALS:.........................................